Speaking and Training

What kind of impression are your employees leaving when they correspond with customers and vendors?

Don’t LOL when you read this: those old conventions of grammar, spelling, and style never go out of style.

Unfortunately, poor communication skills — including the ability to write clearly — plague the workplace. This leads to misunderstandings, conflict, productivity losses, and even higher accident rates.

Don’t let this happen where you work.

Business writing skills help keep your wheels of commerce turning by making sure you communicate with clarity, credibility and conciseness. “Writing it right” is more than just polite, it leads to continued business and crucial referrals.

I offer customized, variable-length classes that can cover topics ranging from business communication fundamentals to advanced persuasive writing. Sessions include fun, interactive learning at your location and a workbook that students get to keep. Don’t leave your front-line customer interactions to chance — sharpen your team’s communication skill set with training from The Word Ninja!